Ny State Unemployment Phone Numbers - GovProTalk.com (2023)

Nys Unemployment Insurance Mailing Addresses

VIDEO: Department of Labor adds new phones numbers

To contact Telephone Claims Center staff:New York State Department of Labor, P.O. Box 15130, Albany, NY 12212-5130

To request a hearing before an Administrative Law Judge:New York State Department of Labor, P.O. Box 15131, Albany, NY 12212-5131

NYS Department of Labor

To request a payment plan for money owed to the Department of Labor:NYS Department of Labor, P.O. Box 1195, Albany, NY 12201

Debit Card & Direct Deposit Information

  • Debit Card FAQ Find answers to questions about the TWCUI debit card.
  • U.S. Bank Get account information about your UI debit card at www.usbankreliacard.com or call 800-657-6343.
  • Direct Deposit FAQ Find out how direct deposit works and how to set up direct deposit for your benefits.

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What Is A Marvin Pin

your Personal Identification Number MARVIN allows you to: phone-in your continued weeks of unemployment ask for information about your benefit check, such as the date your last payment was made and the amount. Most claimants are required to use MARVIN to phone in their claims for continued weeks of benefits.

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New York Unemployment Number

Here are the best contact numbers and tips to get in touch a live agent at the NY DOL. See the New York Department of Labor resource page for more information and reader comments.

  • New Claim: 1-888-209-8124. This is the Telephone Claims Center . Open from Monday Friday 8:00 AM 7:30 PM & Saturday and Sunday 7:30 AM 8:00 PM
  • Pending Claims: 1-800-833-3000
  • Weekly Certification: 1-888-581-5812 or 1-833-324-0366 .. PLEASE NOTE: PUA recipients need to certify weekly. Regular UI should be certified online or when requested by the DOL
  • For NY.gov assistance or other website issues call 800-833-3000.

You must call This number here -491-0632 As I did and only found out through friends that they were receiving their $300 in Lost Wages Assistance benefits and I wasnt. Nor did I ever receive an email from the Dept.of labor. Once you call this automated number and answer the question you will receive your money In a matter of days literally. Please be patient, and LISTEN to all of the Question/options BEFORE answering!! GOOD LUCK

Like all major state UI agencies the NY DOL is currently experiencing high call volumes, so if you can get through to an agent and their website is not useful consider contacting them via their social media sites which seem to have the new updates posted regularly. Or follow me on where I retweet pertinent updates.

Unemployment Insurance Claimant Advocate Office

Ny State Unemployment Phone Numbers - GovProTalk.com (2)

Navigating your Unemployment Insurance claim, hearing or appeal may seem frustrating or confusing at times. We can help!

The Claimant Advocate Office operates within the Department of Labors Unemployment Insurance Division, separate from the Telephone Claims Center . Advocates provide free, impartial and confidential services that help claimants, particularly those with limited English proficiency or other barriers, understand their rights and responsibilities under Unemployment Insurance Law.

What issues can the Claimant Advocate Office assist with?

  • Youve received a determination or a questionnaire and dont fully understand it
  • You were found ineligible for benefits and need the hearing process explained to you and
  • You have an upcoming hearing or appeal and need help preparing for it.

When should I contact the Telephone Claims Center instead of the Claimant Advocate Office?

  • You wish to file a new claim.
  • You would like an update on the status of your new or existing claim.
  • You have a specific question about your claim.
  • You were instructed to contact the claims center.

I am not fluent in English. Can an advocate assist me?

Yes! Services are provided in approximately 200 languages. We can explain the Unemployment Insurance process in the language in which you are comfortable speaking.

How do I contact an advocate for help?

If you prefer to speak to an advocate, please call 528-5618. Our hours of operation are Monday Friday, 9 a.m. to 4 p.m.

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How To Contact Pa Unemployment Office

During the application time for jobless benefits, you may need to make contact with your local office quite a few times. This can be in response to a request for extra paperwork, as you have a simple question or because you have not been obtaining the promised benefits.

Watch this video which has vital information on contacting PA unemployment office

What method of contact is better depends mostly on your reason for contacting it.

Unemployment compensation services are offered by telephone through local call centers and online. You may call the Unemployment compensation service center at 888-313-7284. A listing of local phone numbers, mailing addresses and fax numbers for the UC service centers is obtainable on the state map of services near you.

Select any county from the record and scroll down to: UC Benefit Services.

Be all set for long waits as lots of people attempt to do the same thing that you are. Remain patient and you will get through to someone who can assist you. Even if its annoying to wait so long, be polite to the person you get connected to and you will get a lot more assistance than if you are rude.

Whenever you call the PA unemployment phone number, ensure you have Social Security number, dates of employment and a paper to take down relevant notes.

How Do I Report A New York Unemployment Fraud

The New York State Department of Labor works hard to maintain the agencys and all of its programs integrity. In addition, the department collaborates with local, state, and federal law enforcement authorities, as well as other government agencies, claimants, and businesses throughout New York State and the country, to prevent false UI claims.

You are strongly urged to file an unemployment fraud complaint online if you suspect someone is improperly obtaining UI benefits, whether through identity theft or supplying false information.

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Massachusetts Unemployment Debit Card Phone Number

For questions about your DUA debit card, contact Bank of America customer service by phone at:


See below for the Oklahoma Unemployment Office Phone Number and get help with the following:

  • Apply for benefits by phone or check your eligibility
  • Check your claim or benefit payment status
  • To request weekly benefits/weekly claim
  • Get your unemployment Benefit questions answered
  • Ask questions about Unemployment Debit Card

You can reach the OESC at the contact information below:

Oklahoma Unemployment Service Center Phone Number 405-525-1500

Employment services and in-person assistance You can also visit your local Oklahoma Works offices located throughout the state.

To locate an office near you, .

Text Telephone System :800-722-0353 To have calls relayed800-522-8506 Voice Calls

To report a fraudulent unemployment claim, use the online fraud form.

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How Do I File My Weekly Certification

NYS Overwhelmed By Unemployment Claims

Weekly Claim Certification filing Online You may file your current weekly claim certification online through MDES Online Unemployment Services. You must login with your user id and password or establish a new user id and password if you are not a current user. You may file online outside normal business hours.

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Are You Out Of Work Through No Fault Of Your Own

You must be out of work through no fault of your own to qualify for unemployment compensation in New York. If you are laid off, lose your job in a reduction-in-force , or get âdownsizedâ for economic reasons, you will meet this requirement. You will also likely be eligible for unemployment benefits if you are fired because you donât meet the qualifications for the job or you fail to meet the employerâs performance or productivity standards.

In New York, employees who are fired for work-related misconduct may not qualify for unemployment benefits. Examples of work-related misconduct include violating company policy or rules, such as those prohibiting absenteeism or insubordination. If you are fired for conviction of a felony , you also wonât be eligible for benefits.

If you quit your job, you wonât be eligible for unemployment unless you had good cause for quitting.

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New York Unemployment Customer Service Phones

  • NY Unemployment customer service phone number is 1-888-209-8124. Live customer service representatives from NY Unemployment are available from 8am to 5pm EST Monday-Friday.
  • To claim weekly benefits or listen to benefit payment information you need to dial 1-888-581-5812.
  • For unemployment customer service you need to dial 1-888-209-8124.
  • For debit card questions you need to dial 1-866-295-2955.
  • For information on Trade Adjustment Assistance or SEAP you need to dial 1-518-485-1597.
  • To report suspected unemployment insurance fraud you need to dial 1-888-598-2077.
  • To request a payment plan for money owed to the Department of Labor you need to dial 1-800-533-6600.

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New York Unemployment Customer Service

If you need to speak to a live customer service representative in New York Unemployment customer service you need to dial 1-888-209-8124. To speak with a live agent, you need to press 0, then press pound and stay on the line .

Live customer service agents from New York Unemployment are available from 8am to 5pm Monday-Friday.

What You Need To Know

Ny State Unemployment Phone Numbers - GovProTalk.com (3)

Important Update: As of September 5, 2021, several federal unemployment benefit programs, including PUA, PEUC, EB, and FPUC, have expired, per federal law. For more information, visit dol.ny.gov/fedexp.

  • To collect regular unemployment insurance benefits, you must be ready, willing, and able to work.
  • Anyone calling from DOL will verify their identity by providing: the date you filed your application and the type of claim.
  • You will receive all benefits you are entitled to, including any backdated payments you are due.
  • If you are eligible, your first payment will generally be made in two to three weeks from the time your claim is completed and processed. In some cases, we must get additional information before payment can be made and your first payment may take longer. We use this time to review and process your application for benefits. You will not receive benefits during this period. This is why you may see your claim status as pending.

  • New Yorkers who are receiving Unemployment Insurance benefits are eligible for up to 26 weeks of benefits.

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State Unemployment Phone Numbers And Getting In Touch With A Live Agent For Help With Your Ui Claim

One thing many readers have been complaining about when it comes to getting help or information on their pending UI payment or current unemployment claim is finding a number to call so that they can get through to someone they can speak to. The challenge is that with the several enhanced unemployment programs now in place or being rolled out, ongoing staffing shortages at state UI agencies due to COVID work restrictions and ongoing system/IT issues with unemployment filing systems it is very hard to get through a live person that can help you.

This has been acutely felt with the 2021 unemployment extensions and for PUA claimants who had exhausted their benefits. With state agencies focusing resources on updating programs and IT systems to administer the UI program extensions, they have little time to take calls and actively help those desperately looking for help with their claims and wondering when they will start getting paid.

Thats why most agencies are directing people to their website or social media channels to get more information. But a lot of time that information is generic and not helpful for most people with issues specific to their claim. So with that in mind here state UI agency contact numbers and some tips and tricks to get through to a live person.

Stay In the Know:or follow us on , and

Jump to your State

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California Unemployment Phone Number

You can call the toll free number 1-866-333-4606 for unemployment insurance services. If you are calling to file a claim, you must call by Friday to collect credit for the week. This automated self-service system can be employed by customers who do not need to speak to a representative. Information is available 24 hours per day, 7 days a week.EDD representatives are available by phone Monday through Friday, between 8 a.m. to 12 noon , except on California state holidays.

The list of UI phone numbers are:

English 1-800-300-5616

  • Is there a number you would suggest contacting regarding an appeal we filed. No one answers any of the numbers on line.Getting very frustrated.

  • If you have the direct line of the adjudicator working on your claim, you can be in touch with them.

  • I reapply for new Year on 3/14/21 was accepted and I certified for the last nine weeks show on line received. have not gotten paid for the last nine weeks I certified for. no payment on this new claim yet. Where is my payments? from week ending 4/24/21 to 6/5/21 no payment yet !

  • Does anyone know how to recertify for the weeks the mistake were made through 18663334606 ? 18003005616 that number is nightmare !! I cant get through I was calling for 4hours 8am -12noon straight for two days.Please help!

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    Can You Claim Ffcra And Ppp

    Employers can receive the Employee Retention Credit under the CARES Act and FFCRA credits, but cannot claim both credits for the same wages. Employers can receive FFCRA credits and have a PPP loan. However, wages and health plan expenses for which the employer takes a credit are not eligible for PPP loan forgiveness.

    Who Is Covered Under The Cares Act

    NYS Unemployment Work Search Activity Requirements

    Who are covered individuals? A: Covered individuals are those individuals who provide a self-certification indicating that they are able and available to work, as those terms are defined by state law, but are totally or partially unemployed or are unable to work due to: Their own COVID-19 diagnosis.

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    Virginia Vec Contact Numbers

    Delayed payments due to reinstated work search requirements has been a primary cause of payment delays for many Virginians. To get help you can see the following contact numbers from the VEC Customer Contact Center at 1-866-832-2363. This is available from 8:15am to 4:30pm, Monday Friday and 9am to 1pm Saturday.

    You can also call their claims info line 800-897-5630 to get the status of your claim and file an appeal. You can use their automated chat bot to get started in off peak or non-working VEC hours. This can get you going in the right direction faster than via the phone service.

    VEC Constituents Inquiry Form for those who want to get help from their local representative on UI Payment issues. Fill in the fields on the form with your details and focus on the specific pitfalls needing to be fixed. Dont use as a complaint form.

    Virginia Workforce Connection It is mandatory to register when you first file for UI Mandatory to upload existing or new resume for job searching. If you dont do this your work search requirement could be impacted and your payment could be delayed.

    VA Work Search Requirements you must actively make at least two job contacts each week and report the details online or over the phone: For regular UI claimants, online at www.getgov2go.com or over the phone at 800-897-5630 For PUA claimants, you must call 866-832-2363 and follow the prompts to file your weekly claim

    How Do I Apply For New York Unemployment Benefits

    When you submit an unemployment claim in New York, you are guided by your last name. In the case of a new unemployment claim, the day you should file is determined by your last names first letter.

    • A F should file their UI benefits claims on Monday
    • G N should file their UI benefits claims on Tuesday
    • O- Z should file their UI benefits claims on Wednesday

    Create your NY.gov account and follow the instructions to submit your initial unemployment claim.

    You will need to create a PIN if this is your first time claiming UI benefits in New York. Using your unique PIN, you can check the status of your claim and submit ongoing weekly unemployment compensation claims.

    If you cannot submit your unemployment insurance claim online, you may also call the states Telephone Claim Center during business hours to file your claim.

    The phone number is 888-209-8124, and agents are available Monday through Friday from 8 a.m. to 7:30 p.m. to assist you. Claimants who file by phone can use translation services.

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    New York Unemployment Phone Number

    Sometimes you just have to talk to a live person to get answers to your questions. In that case, you can call the NY Unemployment Phone Number: Toll Free: 1-888-581-5812

    Be prepared for long wait times because lots of people are trying to do the same thing that you are. Be patient and you will get through to someone that can help you. Even though it is frustrating to wait so long, please be courteous to the person you get connected to and you will get a lot more help than if you are terse and rude. The staffers on the other line are over-worked and are doing everything they can to help all of the people that are contacting them.

    When you call the NY unemployment phone number, make sure that you have the following information:

    1. Social security number.

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    Ny State Unemployment Phone Numbers - GovProTalk.com (4)

    A video cover letter is a recorded introduction of yourself and your accomplishments along with your resume or CV. Your video cover letter aims to reach your prospective employer instead of a traditional letter. Your video cover letter is a new way to help you stand out as a potential candidate of the job.

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